Frequently Asked Questions
🔍 Can you remove hard water stains or scratches? ▶
Yes, we offer specialized services for hard water stain removal and light scratch polishing. Let us know ahead of time and we’ll assess the best solution for your windows.
💳 How do I pay for services? ▶
After your service is completed, you'll receive an invoice by email with a link to our Client Hub. In the Client Hub, you can pay securely from your wallet, store your payment information for future automatic payments, and avoid any risk of late fees. We also accept card or cash on-site if you prefer.
🧽 Do you offer pressure washing or other exterior cleaning? ▶
Yes! Power washing and full exterior house washing are coming soon. We’re excited to roll out these new services — stay tuned for more details and official launch info.
🧪 What about hard water and mineral stains? ▶
For hard water removal and mineral buildup, we offer what's known as glass restoration — it may involve an acid wash treatment. This specialized service starts at $25 per panel, and we’ll let you know during the estimate if it's needed.
🚿 Do you offer power washing or whole house washing? ▶
Coming soon! We’re gearing up to offer full exterior house washing and professional power washing services. Stay tuned — we’ll be announcing it once it's ready to roll!
🛠️ Do you repair screens? ▶
Screen repair is coming soon! We're preparing to offer this service shortly, so stay tuned for updates.
📆 How far out do you book? ▶
We typically book 1–2 weeks in advance, but last-minute openings do happen! Check our Client Hub for current availability.
🎁 Do you offer gift cards? ▶
Yes! Window cleaning makes a great gift for friends, family, or clients. Contact us to get a digital or physical gift card.
👷 Are you insured? ▶
You bet. We carry full liability insurance so you can rest easy knowing your property is in professional hands.
🧑🤝🧑 Do you clean for HOAs or property managers? ▶
Yes, we provide reliable service for HOAs, landlords, and property managers. Bulk pricing and recurring schedules are available.
💡 Do you offer any discounts? ▶
Yes — we run seasonal promotions and offer referral discounts. Ask us what’s active right now!
🕓 How long does window cleaning take? ▶
It depends on the size of the property and condition of the windows. A typical residential job takes 1–2 hours.
📲 Can I text you instead of calling? ▶
Absolutely. We’re reachable by text, phone, or email — whatever’s most convenient for you.